blossomhavens.store

Shipping Policy

[page_header type=”subnav” text_color=”dark” align=”center” title=”Shipping Policy” title_size=”xxlarge” bg_color=”rgb(255,255,255)” bg_overlay=”rgba(255,255,255,.5)”]

Blossom Havens Shipping Policy

At Blossom Havens, we aim to provide a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping policy.

Shipping Range

  • Countries: We currently ship within the United Kingdom.
  • Future Expansion: Expansion to additional regions is being considered.

Shipping Costs

  • Within the UK: Free shipping on all orders.
  • No Hidden Fees: All costs are clearly stated at checkout.

Order Processing Time

  • Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
  • Last Order Time: 22:00 (GMT).
  • Weekend Orders: Orders placed on weekends are processed the next business day.

Transit Time

  • Estimated Delivery Time: 5-7 business days.
  • Business Days: Shipments occur Monday to Friday.
  • Notes: Delivery times may vary due to external factors such as weather or transportation delays.

Shipping Process

  • Reliable Courier Services: We ship via DHL and FedEx.
  • Insured Shipments: All shipments are insured. Contact customer service for loss or damage during transit.
  • Eco-Friendly Packaging: We use sustainable packaging materials to minimize environmental impact.

Tracking Instructions

  • Tracking Information: After purchase, you will receive an email with tracking information, including the courier’s name and tracking number.
  • Track Your Order: Visit our website’s tracking portal and enter your tracking number to view your order status.
  • Questions: Our support team is available to assist with tracking-related inquiries.

Missing Items Procedure

  • Reporting Missing Items: Contact customer service within 7 days of receiving your package at contact@blossomhavens.store.
  • Resolution: We will resolve the issue promptly and offer a replacement or refund.

Return Policy

  • Returns: Accepted within 30 business days of receiving your order.
  • Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items are non-returnable.
  • Return Costs: Customers are responsible for return shipping unless the item is defective or not as described. In such cases, Blossom Havens will cover return shipping costs.
  • Refunds: Processed within 7 days of receiving the returned item and refunded to the original payment method.

For additional questions, feel free to contact our customer service team at contact@blossomhavens.store.